Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship.
Customer service is a series of activities designed to enhance the level of customer satisfaction, the feeling that a product or service has met the customers expectation.
Is the analysis and planning on how a brand is positioned in the market. Developing a good relationship with target public is essential for brand management.
Considered the connectivity between advertising and customer relationship, this critical connectivity facilitates the acquisition of targeted customers in an effective fashion.
Expert Marketing Team
Focus on Education & Development
National & Respected Retailers
Our Skills & Services
Who We Are & What We Do
What we are good at
We’re good at delivering results. Our strongest attribute is our work ethic. When we set our goals we make sure we not only reach those goals but exceed them and we don’t quit until we do.
With the enormous growth of on-line sales, the vitality of the retail setting depends on the consumers desire to interact with customer service professionals. Having live representation from a specific brand can help with the proper presentation and explanation of how the product can benefit ones needs or desires. This is why in-store marketing has become one of the biggest fads in the retail setting over the last few years. Retailers across America have seen an increase in traffic flow but need to capture the “human element”, that’s where we come in.
A big part of why NEO Marketing has continued to grow despite any weak economy, is our emphasis on our Management Training Program. We are firm believers in promoting our managers and future leaders from within. Our dedication to teaching all of our employees every aspect of our business is one of the biggest reasons why NEO Marketing delivers.
The second business model is our Management Training Program. At NEO Marketing Group we consistently deliver above and beyond the goals of our clients. With these kind of results and huge Fortune 500 Clients it provides enormous growth opportunity for us. In order to meet our clients National goals we developed an Award Winning Management Training Program to help develop managers that can help us expand our brand.